Jacinta Nzinga: Who and what is a mid-level manager in a Kenyan hospital?

Jacinta Nzinga's research is on the roles in planning and coordinating the production of services by mid-level managers in Kenyan public hospitals and how they bridge the gap between the senior level management and front line workers. She observes that there is little research on mid-level managers in low-income settings despite their importance in implementing better practices in hospitals. Strengthening mid-level managers is required to help improve performance since Kenyan hospitals have leadership gaps and poor communication between the senior administration and the lower cadres hence preventing better practice.