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The responsiveness of a health system is one of its goals, alongside fairness in financing and outcomes. Listening and responding to the public can make a health system stronger and fairer. However, responsiveness is likely to be undermined, especially for vulnerable and marginal populations, in periods of crises such as disease outbreaks. In the current COVID-19 crisis, there has been more focus on health system control interventions, with minimal consideration of community views. KWTRP colleagues in Kenya consider community engagement and citizens feedback channels, concerns raised by the public and how they were handled, and highlight lessons learned.
Arjen Dondorp
Arjen Dondorp - Professor of Tropical Medicine
Kevin Marsh
Kevin Marsh - Professor of Tropical Medicine
Brian Angus
BSc, MBChB, DTM&H, FRCP, MD, FFTM Brian Angus - Professor of Practice, Medical Education and Reader in Infectious Diseases
David Warrell
DM, DSc, FRCP, FRCPE, FMedSci; HonF CeylonCP, RThaiCP, WestAfrCP, CPSMumbai David Warrell - Emeritus Professor of Tropical Medicine
Paul Newton
Paul Newton - Professor of Tropical Medicine
Thuong Thuong Nguyen
Thuong Thuong Nguyen - Associate Professor
Richard Price
Richard Price - Professor of Tropical Medicine
Frank Smithuis
Frank Smithuis - Professor of Tropical Medicine
Tri Wangrangsimakul
BSc(hons) MB ChB DTM&H MRCP FRCPath Tri Wangrangsimakul - Research physician
Yoel Lubell
Yoel Lubell - Professor of Global Health
Philippe Guérin
Philippe Guérin - Professor of Epidemiology and Global Health
Nicholas White
FRS Nicholas White - Professor of Tropical Medicine
Lorenz Von Seidlein
Lorenz Von Seidlein - Professor of Global Health