Dr Jacinta Nzinga
Contact information
Podcast interview
Understanding nurses’ work to care for sick newborns
To really understand the work of nurses in very busy wards where care for sick newborns is provided, you have to be there. Using detailed observations, day, night and weekends, linked to narrative interviews, the routines, compromises and coping strategies that characterise the delivery of hospital care for newborns are brought to light providing critical information to understand why care is missed and to guide improvement efforts. Interview recorded in 2018
Research groups
Jacinta Nzinga
Social scientist
Jacinta Nzinga is a post-doctoral social scientist with the KEMRI-Wellcome Trust Research Programme in Nairobi. She has a PHD in Health and Social Studies (University of Warwick) and a masters degree in global health (Oxford University). Jacinta is adjunct faculty with the institute of health care management at Strathmore Business School, Kenya and visiting lecturer at the University of Oxford, UK and Pwani University in Kenya.
Her research work and interests are mainly in the areas of management of human resources for health, health policy analysis and the interpretive analysis of their implementation, organizational change and implementation of innovation, organizational behavior and clinical leadership and health system governance.
Jacinta co-leads the ethnographic element of the Health Services that Deliver for Newborns (HSD-N) study. She recently won an HSRI development grant as a co-applicant to develop health workforce research on the role of nursing in the delivery of quality of care, focusing on nurse identity and nurse leadership.
Recent publications
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Improving facility-based care: eliciting tacit knowledge to advance intervention design.
English M. et al, (2022), BMJ global health, 7
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Experiences of and response to the COVID-19 pandemic at private retail pharmacies in Kenya: a mixed-methods study.
Mugo PM. et al, (2022), BMJ open, 12
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Understanding intra- and interprofessional team and teamwork processes by exploring facility-based neonatal care in kenyan hospitals.
Jepkosgei J. et al, (2022), BMC health services research, 22
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Exploring healthcare workers' perceptions on the use of morbidity and mortality audits as an avenue for learning and care improvement in Kenyan hospitals' newborn units.
Jepkosgei J. et al, (2022), BMC health services research, 22
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An innovative leadership development initiative to support building everyday resilience in health systems.
Nzinga J. et al, (2021), Health policy and planning, 36, 1023 - 1035